The AP metrics that should matter as we adapt to a new world

Global commerce changed fast and operations are now challenged, and in many cases over-challenged, to adapt and minimize the financial impact in the supply chain.

We know for sure that we are not going back to “normal” and a new world will emerge.What do you need to change and where should you focus? In this webinar, we want to offer observations and insights into the key AP metrics you should be watching and impacting to embrace a new digital world.

  • What happened? Were we ready?
  • A look at key AP metrics and trends
  • The future of AP
  • What are the metrics that AP should be watching and impacting?



Zaheer Abbas Zaheer

Senior Practitioner in Procure to Pay who partners with leading enterprises to redefine & execute to their NextGen Procure to Pay strategy Genpact.

Mike Jud

Product marketing manager Tradeshift



Robert "Bob" Cohen

Research Director and Vice President of Marketing Ardent Partners.

Genpact (NYSE: G) is a global professional services firm that makes business transformation real. We drive digital-led innovation and digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes primarily for Global Fortune 500 companies. We think with design, dream in digital, and solve problems with data and analytics. Combining our expertise in end-to-end operations and our AI-based platform, Genpact Cora, we focus on the details – all 90,000+ of us. From New York to New Delhi and more than 30 countries in between, we connect every dot, reimagine every process, and reinvent companies’ ways of working. We know that reimagining each step from start to finish creates better business outcomes. Whatever it is, we’ll be there with you – accelerating digital transformation to create bold, lasting results – because transformation happens here. Get to know us at and on LinkedIn, Twitter, YouTube, and Facebook.

Ardent Partners is a research and advisory firm focused on defining and advancing the supply management strategies, processes, and technologies that drive business value and accelerate organizational transformation within the enterprise. Ardent Partners actively covers the supply management solutions marketplace and produces research to help business decision-makers understand the technology landscape and identify the best-fit solution(s) for their specific needs. We believe our team’s first-hand experience evaluating, developing, packaging, deploying, and using supply management solutions on behalf of enterprises in the Global 2000 and public sector makes us eminently qualified to advise our clients to make smart decisions in this area. We aspire to be the preeminent source of supply management expertise and thought leadership for solution providers and practitioners alike. Visit to learn more.

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