AP Automation, Customer Stories, E-Invoicing

NHS (National Health Service in the UK)

The NHS’s e-Invoicing scale, challenges and their journey to invoicing automation and digitisation, including the importance of their suppliers

Hear directly from Stephen Sutcliffe, Director of Finance & Accounting at NHS SBS.

Key moments in the video:

NHS SBS is the largest shared services organisation in the world.

Scale of their business: process £160bn, 7m invoices per year, 500,000 calls from supplier per year.

Main priority is to successfully pay suppliers within 30 days.

“To achieve that we need fabulous processes, great people delivering those processes, a really efficient way of operating.”

“We chose Tradeshift back in 2013 which was ahead of the curve for both organisations for e-Invoicing.”

Best practices to manage such a project? Leadership in the procurement team and working with your suppliers through the process. Make sure the suppliers have a great experience.

Need really easy to use technology “which is certainly what we get from Tradeshift.”

They have 6,000 suppliers on the Tradeshift platform.

Learn more about Tradeshift’s B2b E Procurement Marketplace

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