These updated terms went into effect on July 1, 2020 at 12 p.m. Pacific
Daylight Time. To see the previous version of these terms,
The following terms and conditions (the Terms of Service) apply and continue to apply from your first use of the services provided on
tradeshift.com (the Site). Please read the Terms of Service and make sure you understand them. Your
use of the Services (as defined in Clause 3 below) constitutes your agreement
to be bound by these Terms of Service. If you do not agree with the terms of
these Terms of Service, then do not use the Services. You should review these
terms periodically, and each use of the Service is subject to the then-current
form of the Terms of Service.
In addition, you may not access the Services if you are our direct
competitor, except with our prior written consent. In addition, you may not
access the Services for purposes of monitoring their availability, performance
or functionality, or for any other benchmarking or competitive purposes.
The Services are run by Tradeshift Holdings Inc. and, its affiliates and
subsidiaries (“Tradeshift”, “we” or “us”). We make certain software applications and platforms available to customers on our Site for the purposes of providing a business network and supporting the exchange of business documents between each other. Certain of the Services may be provided by our sub-contractors acting on our behalf.
|“Authorized Users”||means those employees, agents and independent contractors |
connected to you who are authorized by you to use the Services
and the Documentation.
|“Business Day”||means any day which is not a Saturday, Sunday or public |
holiday in the United States.
|“Buyer”||means organizations using the Services in the role of a buying |
|“Customer Data”||means the invoice details or other information inputted by |
you, the Authorized Users, or us on your behalf as to your
transactions for the purpose of using the Services or
facilitating your use of the Services.
|“Documentation”||means the document made available to you by us online via the |
Site or such other web address notified by us to you from time
to time which sets out a description of the Services and the
user instructions for the Services.
|“EDI”||Electronic data interchange is the electronic transfer, from |
computer to computer, of commercial and administrative data
using an agreed Standard to structure an EDI Message.
|“EDI Message”||An EDI Message consists of a set of segments, structured |
using an agreed Standard, prepared in a computer readable
format and capable of being automatically and unambiguously
|“Including”||means including but not limited to.|
|“Operational Practices”||means the standard practices and policies applicable to the |
Tradeshift SaaS Services, which are found at
tradeshift.com/legal/toc, including specifically for this Agreement, the Privacy
Policy, Information Security Policy, Code of Conduct,
Commitment to Data Protection, and Data Policy.
|“Seller”||those companies using the Services to offer or sell goods or |
services or to invoice their customers.
|“Services”||means the services described in Clause 3 of the Terms of |
|“Standard”||Set of internationally agreed standards, directories and |
guidelines for the electronic interchange of structured data,
and in particular, interchange related to trade in goods and
services, between independent computerized information
|“Software”||means the online software applications provided by us as part |
of the Services.
|“Virus”||means any thing or device (including any software, code, file |
or program) which may: prevent, impair or otherwise adversely
affect the operation of any computer software, hardware or
network, any telecommunications service, equipment or network
or any other service or device; prevent, impair or otherwise
adversely affect access to or the operation of any program or
data, including the reliability of any program or data
(whether by re-arranging, altering or erasing the program or
data in whole or part or otherwise); or adversely affect the
user experience, including worms, trojan horses, viruses and
other similar things or devices.
|If you are domiciled in :||You are contracting with :||Notices should be addressed to :||The governing law is :|
|The United Kingdom||Denmark||Tradeshift ApS||Lændemarket 10, 1st floor 1119 Copenhagen K Denmark|
|France||Tradeshift SAS||77 Boulevard Vauban 59040 LILLE CEDEX France||France|
|All other countries in the European Union||Tradeshift ApS||Lændemarket 10, 1st floor 1119 Copenhagen K Denmark||Denmark|
|China||Tradeshift (Suzhou) Software Ltd||4-A5F SIS Park No.328 Xinghu Street, SIP Suzhou 215000 China||China|
|The United States and all other countries not specifically |
|Tradeshift Inc.||221 Main Street, 2nd |
Floor, San Francisco, CA 94105 USA
|California* and controlling United States federal law |
* New York law shall apply to the Terms of Service as
In the event of a dispute between you and Tradeshift, the parties
agree to negotiate in good faith a resolution of the dispute. If a
resolution cannot be reached after at least thirty (30) days of
negotiations, the dispute shall be resolved either through
arbitration, if agreed to by the parties, or in the court having
exclusive jurisdiction. In any dispute, the prevailing party shall be
entitled to recover its attorneys’ fees. You and Tradeshift
agree that any cause of action arising out of or related to the Site
or the Services must be commenced within one (1) year after the cause
of action arose; otherwise, such cause of action is permanently
We each agree that we shall bring any dispute against the other in
our respective individual capacities and not as a plaintiff or class
member in any purported class, representative proceeding or as an
A printed version of the Terms of Service and of any notice given in
electronic form shall be admissible in judicial or administrative
proceedings based upon or relating to the Terms of Service to the same
extent and subject to the same conditions as other business documents
and records originally generated and maintained in printed form. If
any part of this Clause 24 is ruled to be unenforceable, then the
balance of this Clause 24 shall remain in full effect and construed
and enforced as if the portion ruled unenforceable were not contained
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