Seller pricing
on the Tradeshift platform

The best way is using the help and support features within your Tradeshift application.

Or Email subscription@tradeshift.com.

Access to Tradeshift services will be reduced.

For example, if you need customer support this will be de-prioritised vs other sellers.

Billing will be done once per quarter, as soon as the quarter is finished.

We send your company an invoice by email.

We email the nominated individual in your company, according to our records.

You are billed in arrears, according to the number of invoices put through Tradeshift.

You can update your preferred Billing contact using the form found here.

The email you input does not need to be an existing user of the Tradeshift app.

Yes, we’ve made the difficult decision to reduce the size of the free tier so more sellers will be charged.

We’ve had to do this for two reasons:

1. We have reduced the average charges for larger sellers on Tradeshift because, in retrospect, they were not set at a fair level.
2. The costs of running the platform have increased in the last few years.

No, that’s not the reason for making these changes.

We want seller pricing to be as fair as possible, and so we’ve reduced the charges for most larger sellers.

The costs of maintaining the platform has also increased significantly in the last few years.

As a result, to recoup this revenue gap, we need to wider the number of sellers that are charged.

For most sellers who move from the free tier to a paying tier, the annual costs will be very modest.

We are not expecting to make any more revenue from this revised charging model – the main objective is to make the system fairer for all sellers on our platform.

i.e. the reduction in total charges from larger sellers will be about the same as the new total charges we will get from new sellers being charged.

It’s not a way for us to increase the total level of revenue we get from charges.

Go to your Tradeshift app.

Bring up Document Manager.

Set the filters to the correct document types we charge for (invoice and credit notes only).

Set the time frame you want to analyse.

• Document Storage: Store and access your important documents securely, providing you with peace of mind and organisational efficiency.
• Integration Updates and Maintenance: Our dedicated team will work closely with you to manage your existing integrations and take care of any future updates needed. Additionally, we can work with you to connect with additional customers across the Tradeshift Network.
• Accelerated Digital Transformation & Support: We want to help you digitally transform your invoicing process. With Tradeshift you can send 100% of your invoices as e-invoices. This includes sending to customers on the Tradeshift Network and those not on the network.
• Reduce Costs: You already save costs by sending invoices across the Tradeshift network. We can help you increase your e-invoice volumes, increasing your savings while lowering your days sales outstanding (DSO).
• Improve Cash Flows: e-Invoices are more likely to be processed automatically. Every e-invoice sent through Tradeshift is more likely to get paid on-time or even early. This directly improves your cashflows and strengthens your business..
• Collaboration Tools: You may or may not know, but via Tradeshift, you can collaborate with your customers around an individual invoice. It’s faster than a phone call and every conversation via the network becomes part of the invoice record – which is great for future audits.
• Payment predictor
• Exclusive access to new seller product releases like outbound e-invoicing.