Subprocessors
Subprocessors and Data Hosting Locations
Tradeshift uses its global entities, as well as third party subprocessors, to assist with the provision of our services. Tradeshift cloud solutions utilize various data hosting locations around the world. This document provides information about subprocessors and the regional data storage locations we use for the SaaS services we offer.
What is a Subprocessor?
A subprocessor is a third party engaged by Tradeshift, which has or potentially will have access to, or process personal data of our customers, who are the data controllers of that personal data. Tradeshift uses subprocessors, including Tradeshift global affiliates, to perform various functions detailed below. Whether a specific subprocessor processes a specific customer’s data will depend on the products to which the customer is subscribed, the country in which the customer is located (or receives or sends documents from) and other factors.
Due Diligence
Tradeshift uses a selection process, which includes rigorous evaluation of the security practices of each subprocessors that may have access to or process Personal Data, and requires each subprocessor to adhere to requirements of data protection law equivalent to those required from Tradeshift (as a Data Processor to our customers).
Tradeshift Authorized Third Party Subprocessors
Tradeshift processes users’ names and their business email addresses for the purposes of sending and receiving business documents. The companies listed below are third parties, not affiliated with Tradeshift, that Tradeshift contracts with to store, access or otherwise process customer data (including personal data) as part of the Tradeshift SaaS services. Tradeshift may also notify or obtain consent to the use of specific subprocessors not listed below in direct agreement with customers.
Tradeshift Platform and Tradeshift SAAS Core Servuces
| Name | Service Type | Data Processed | Processing Locations | Additional Information |
| Amazon Web Services EMEA SARL, Amazon Web Services, Inc. | Cloud Service provider, AI services provider (AWS Bedrock) | All types of data stored by Tradeshift platform and SaaS Services | Ireland | AWS Security Center |
| Mailgun Technologies, Inc.
620 Folsom St Ste 100. San Francisco , CA94107-3625 |
Product notification email provider | User names and email addresses | United States | Privacy policy |
| Splunk, Inc.
270 Brannan Street, San Francisco, CA 94107 |
System Logging | Audit Logs | United States | Privacy policy |
| Zendesk, Inc.
989 Market StreetSan Francisco, CA 94103 |
Support System | Customer support contact names, email addresses and communications content | Frankfurt | Privacy policy |
| Pendo.io
301 Hillsborough Street Raleigh, NC 27603 |
Product experience platform | User names and identifiers, device information, usage activity information | United States | Privacy policy |
| Datadog, Inc.
620 8th Avenue |
Cloud-based monitoring and analytics | User names and identifiers, IP Addresses, device information, activity logs and performance data | United States | Privacy policy |
Regional Electronic Invoicing
Subprocessors involved with electronic invoice signatures, archiving, and tax clearance. Use of these depends on whether customer is a buyer or seller and country in which invoice is issued or into which an invoice is sent. More information can be found here.
| Name | Service Type | Data Processed | Processing Locations | Additional Information |
| Avalara Europe Limited
Lanchester House, 1st Floor, Trafalgar Place, Brighton, BN1 4FU, United Kingdom |
Tax compliance and e-invoicing | Invoices and transactional data for e-invoicing, reporting, and compliance purposes | United States | Privacy policy |
| Defmacro Software DMCC (ClearTax)
RET-R6-009, Detached Retail R6, Plot No. JLT-PH2-RET-R6, Jumeirah Lakes Towers, Dubai, United Arab Emirates |
Tax compliance and e-invoicing | Invoices and transactional data for e-invoicing, reporting, and compliance purposes | Regional, varies by mandate country | Privacy policy |
| Kingxunlian
Floor 12/16, Building No. 9, Yulang West Park, Xicheng District, Beijing |
Tax compliance and e-invoicing | Invoices and transactional data for e-invoicing, reporting, and compliance purposes | China |
Other Subprocessors
| Name | Service Type | Data Processed | Processing Locations | Additional Information |
| Atlassian Pty Ltd,
Level 6, 341 George St, Sydney NSW 2000, Australia |
Collaboration and issue-tracking tools | Business contact information, and support and project data recorded in Jira and Confluence | United States | Privacy policy |
| Canon Business Process Services, Inc.
261 Madison Avenue, 3rd Floor |
Invoice Scanning | Invoice and Credit Memo documents | United States, Philippines | Privacy policy |
| Conduent Business Services, LLC
100 Campus Drive, Suite 200 |
Invoice scanning services; Seller integration services | Invoice and credit memo documents; Platform account administration data | United States, India | Privacy policy |
| Google
1600 Amphitheatre Pkwy |
Business communication, productivity tools and Google Analytics | Business contact and communication data handled within Google Workspace; analytics data, including IP address and cookies (users can opt out of cookies to avoid Google Analytics processing) | United States | Privacy policy |
| Marketo, an Adobe company
901 Mariners Island Blvd #500 |
Email communication system | User email addresses for product notifications | United States | Privacy policy |
| Salesforce
Salesforce Tower |
CRM SaaS Services and Middleware (Mulesoft) | Business contact and account information. | Germany, France | Privacy policy |
| Fexle
612, Okay Plus, Sector-7, Madhyam Marg |
CRM and email systems Consulting Services | Business contact and account information held in the CRM, business communication systems, and productivity tools. | India | Privacy policy |
| IT Goals
Namaa Building 5th floor, Emtedad Ramses 6th District |
Support for Tradeshift Babelway services | Business contact and account information held in the CRM, business communication systems, and productivity tools. | Egypt |
Tradeshift Babelway Products
| Name | Service Type | Data Processed | Processing Locations | Additional Information |
| Combell
Skaldenstraat 121, 9042 Gent, Belgium. |
Cloud Service Provider | All types of data stored by the Babelway platform | Belgium | Privacy policy |
| Amazon Web Services EMEA SARL, Amazon Web Services, Inc. | Cloud Service provider, AI services provider (AWS Bedrock) | All types of data stored by the Babelway platform | Ireland, Germany, United States | AWS Security Center |
| Avalara Europe Limited
Lanchester House, 1st Floor, Trafalgar Place, Brighton, BN1 4FU, United Kingdom |
Tax compliance and e-invoicing | Invoices and transactional data for e-invoicing, reporting, and compliance purposes | United States | Privacy policy |
| Google
1600 Amphitheatre Pkwy Mountain View, CA 94043 |
Business communication, productivity tools and Google Analytics | Business contact and communication data handled within Google Workspace; analytics data, including IP address and cookies (users can opt out of cookies to avoid Google Analytics processing) | United States | Privacy policy |
| Zendesk, Inc.
989 Market StreetSan Francisco, CA 94103 |
Support System | Customer support contact names, email addresses and communications content | Frankfurt | Privacy policy |
| IT Goals
Namaa Building 5th floor, Emtedad Ramses 6th District, Nasr City, Cairo, Egypt |
Support for Tradeshift Babelway services. | Business contact and account information held in the CRM, business communication systems, and productivity tools. | Egypt | |
| Loren Data Corp. (ECGrid)
PO Box 1438, Lake Forest, CA 92609, United States |
EDI VAN provider | Business documents and transactional data transmitted between trading partners | United States | Privacy Policy |
| Koninklijke KPN N.V.
Wilhelminakade 123, 3072 AP Rotterdam, Netherlands |
X.400 messaging services | Business documents and transactional data transmitted via X.400 | Netherlands | |
| Salesforce
Salesforce Tower 415 Mission Street, 3rd Floor San Francisco, CA 94108 |
CRM SaaS Services and Middleware (Mulesoft) | Business contact and account information. | Germany, France | Privacy policy |
Tradeshift Babelway PA (Plateforme Agréée)
| Name | Service Type | Data Processed | Processing Locations | Additional Information |
| S3NS
54-56 avenue Hoche, 75008 Paris, France. |
SecNum Cloud Service provider | Invoices and transactional data for reporting, and compliance purposes | France | Privacy policy |
| OVH
2 rue Kellermann, 59100 Roubaix, France. |
SecNum Cloud Service provider | Invoices and transactional data for reporting, and compliance purposes | France | Privacy policy |
Tradeshift Global Entities
Tradeshift operates various global corporate entities. As part of providing our services and support, your personal information may be processed by any one of these entities:
| Tradeshift Corporate Affiliate | Country |
| Tradeshift Holdings, Inc. | United States |
| Tradeshift Inc. | United States |
| Tradeshift FG LLC | United States |
| Tradeshift SA | Belgium |
| Tradeshift Belgium SA (formerly Babelway SA) | Belgium |
| Tradeshift AB (formerly IBX Group AB) | Sweden |
| Tradeshift ApS | Denmark |
| Tradeshift SAS | France |
| Tradeshift Japan, Inc. | Japan |
| Tradeshift Network Ltd. | United Kingdom |
| Tradeshift Pty Ltd | Australia |
| Tradeshift QFZ LLC d/b/a Tradeshift QFZ | Qatar |
| Tradeshift Sdn.Bhd | Malaysia |
| Tradeshift Technology SRL | Romania |
| Tradeshift Asia Holdings Ltd | People’s Republic of China (Hong Kong) |
| Tradeshift China Ltd | People’s Republic of China (Shanghai) |
Optional Integrations
There are other third parties we partner with to offer optional integrations with our products. These third parties are engaged directly by you. No information is shared with any of these entities unless you choose to enable any of their integrations. The privacy policies applicable to these integrated services varies. Tradeshift is not responsible for the content of the privacy policies of the third parties who offer integrations. You can enable or disable these integrations in your account at any time.
Receiving Updates about Subprocessors
As the services we offer grow and evolve, the Subprocessors we utilize may also change. We will endeavor to provide prompt updates through this page, and product release announcements, as applicable, as new Subprocessors are added or existing ones are removed.
To add your email address to our Subprocessor notification list, please provide your name, business email address and the name of the Tradeshift customer that you represent here ⇒ ADD ME TO UPDATE LIST
Only existing Tradeshift customers are entitled to this information, so please list accurate customer name. This information will be stored solely to provide these updates and according to the Tradeshift Web Site Privacy Policy:
Where your data is stored by Tradeshift
| Tradeshift Product | Ireland | Belgium | Germany | France | US |
| Tradeshift Platform | ✔ | ||||
| Tradeshift Pay | ✔ | ||||
| Tradeshift Buy | ✔ | ||||
| Tradeshift Go | ✔ | ||||
| Tradeshift Cash | ✔ | ||||
| Tradeshift Babelway | ✔ | ✔ | ✔ | ✔ | |
| Tradeshift Babelway PA | ✔ | ✔ |
Notes:
- Tradeshift Subprocessors may utilize additional locations as specified in the list above
- US storage of data for Babelway is only for US based customers
- Tradeshift SaaS Software operated in China is not addressed in this document
- Third Party SaaS Products and Apps which are distributed by Tradeshift may use other hosting locations as specified in the subscription agreement for that service
LOG OF UPDATES TO THIS PAGE:
09-23-2026 Added ClearTax as a subprocessor. Expanded scope to include Tradeshift Babelway and Tradeshift Babelway PA subprocessors.
08-17-2026 Added Atlassian as a data subprocessor, removed vendors no longer in use and adjusted existing subprocessor descriptions.
03-03-2026 Periodic review completed: removed inactive vendors and added Avalara Europe Limited as a data subprocessor.
10-28-2021 We re-organized the page to provide more consistent information about each Subprocessor including data processing location, added the option for a person to receive subprocessor updates, removed entities that are service providers to Tradeshift as a controller of personal data but are not a subprocessor with regard to the Tradeshift SaaS Products, and directly added the list of e-invoicing service providers. We also added subprocessors regarding the Tradeshift Babelway services which had been on a separate list. Some subprocessors were added as they are commonly used and best disclosed on this page rather than just in agreements with our customers.
Last Updated: 09-23-2026