Logging into Tradeshift Go will require Two-Factor Authentication
As of March 30, 2025, Tradeshift Go virtual cards backed by American Express (AMEX) will utilize two-factor authentication for a more secure spend management process.
What is Two-Factor Authentication (2FA)
2FA or Two-Factor Authentication is where two different factors are used to authenticate a user in order to log in.
- 1st factor: Username and password.
- 2nd factor: One-time PIN code, generated by your mobile phone. This is unique and will need to be generated every time you log in.
Both need to be successfully entered to log in.
How do I get my one-time PIN?
By using an authenticator app on your smartphone – authenticator apps include Google Authenticator and Microsoft Authenticator.
See the FAQ below if you need guidance on how to do this.
Why are you adding the additional log in requirement (the one-time PIN)?
It provides you with a significantly higher level of security and protection.
FAQs
There is no cost involved, as using an authenticator app for 2FA is free.
You can use any standard authenticator app to generate one-time passcodes for secure login. We recommend the following apps:
- Google Authenticator (iOS) | Google Authenticator (Android)
- Microsoft Authenticator (iOS) | Microsoft Authenticator (Android)
- Authy (iOS) | Authy (Android)
- Install the authenticator app of your choice on your mobile smartphone.
- Open the app and follow the setup instructions.
- On our login page, scan the QR code provided to link your account.
- Enter the generated code to complete the setup.
Once set up, your authenticator app will generate secure one-time codes each time you log in.
2FA or Two-Factor Authentication is a solution where two distinct factors are used to authenticate a user before they can access the product in question. The first factor is the knowledge factor which is tied to a user’s username and password.
The second factor is a one-time code generated on a device you possess, which you must enter and validate to gain access.
There are a number of benefits associated with using 2FA to authenticate users. The main and primary benefit is that it will make your account more secure as it is much harder for malicious users to gain access to your account.
For compliance reasons Go will be required to implement 2FA in early 2025.
2FA will be implemented on March 30, 2025 and will be required when trying to access your Go account.
If you haven’t set up 2FA, no problem. The first time you try to access your account you will be prompted to set it up. It should take no longer than a few minutes.
No, 2FA is just an additional verification method on top of the username and password you already have established.
Yes, for maximum security, Tradeshift Go requires 2FA every time you log in. This ensures that only you can access your account, protecting your sensitive financial information.
If you lose or replace your smartphone, you will need to reset 2FA for any accounts linked to it. However, you can transfer your 2FA settings to a new device without resetting everything. If you’re using Google Authenticator, for example, you can manually transfer your 2FA details by disabling it on your account, re-enabling it, and then setting it up again on your new device using the same key or QR code.
No, 2FA will be a mandatory requirement for all users starting on March 30, 2025. This is to ensure the highest level of security for your account.