Case Study: ADM calls in digital support
Flooded with 3,000 invoices a day at their new centralized AP processing center, ADM soon realized they needed a digital solution to streamline their processes.
What their process looked like before:
- taking an emailed invoice, printing it, typing in information, and rescanning. Resulting in over 6,000 exception notices in 1 year, requiring 24,000 calls and 58,000 emails.
See their process now:
- digitally connected and collaborative, improving their discount capture rate by 24% boosting their on-payment rate by 30%, and slashing processing times by 22 days.
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